Automotive Appointment Coordinator
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Job Description
About the role
WORK FOR THE LARGEST PRIVATELY HELD AUTOMOTIVE DEALER GROUP IN THE TRI-STATE AREA!
Ciocca Automotive is seeking an Appointment Coordinator to join its service team. If you desire to work in a positive, encouraging environment and start an exciting new career, now is your chance!
Why choose Ciocca Automotive?
- Proven career path, promotional opportunities
- 53 dealerships, 25 brands and 13 collision centers throughout PA/NJ (& growing!)
- A values-driven culture built on integrity, professionalism, excellence, and teamwork
- Employee discounts: purchases, repair, service
- 401(k) Retirement Plan (with employer match)
- Employee Referral Bonus Program
- Paid Holidays & Paid Time Off
- Insurance package: including medical, dental, prescription and vision
Responsibilities
- Manage inbound service appointment phone calls
- Make outbound appointment calls with dealer provided prospecting list
- Check vehicle service history and look for open recalls
- Advise customers of recommended services
- Establish relationships with customers
Requirements
- Previous experience in a customer service-related fields welcomed, but not required
- An excellent teammate with a collaborative attitude and eagerness to improve
- Listen carefully to customer needs and concerns
- Ability to build rapport with clients
- Extraverted and friendly attitude
- Prompt and courteous demeanor
With 53 dealerships and growing, there are many opportunities for advancement.
Ciocca Automotive Careers
Ciocca Automotive is seeking an Appointment Coordinator to join its service team in a company with 53 dealerships and growing.
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.
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