Internet Sales Representative

About the role

Kick-start your automotive sales career at Tulley Automotive Group. We seek intelligent, driven individuals with a passion for learning and growth. As a BDC Representative, you will serve as a crucial link between our sales team and potential customers seeking new or pre-owned vehicles. Your primary responsibility will be to schedule sales appointments while also assisting in other sales-related tasks as needed.

Tulley Automotive Group, Inc. is committed to attracting and retaining a talented and diverse workforce that supports our culture of customer service and automotive excellence. Tulley is a family-owned business and has been a trusted name in the local business community since 1957. We provide our team members with a variety of career opportunities that promote personal growth & learning, work-life balance, and equality.

Responsibilities

• Ensure 100% customer satisfaction through handling customer correspondences
• Manage inbound inquiries on new and pre-owned vehicles
• Carry out outbound communication regarding new and pre-owned vehicles
• Promptly follow up on inquiries
• Maintain a friendly and helpful attitude while addressing customer questions and providing vehicle information
• Develop and share extensive knowledge of product inventory
• Collect and record customer data accurately in the CRM system
• Onsite presence required to perform job duties
• Complete other related tasks as assigned, which may include additional unrelated duties

Requirements

• Exceptional verbal and written communication skills
• Capability to work both independently and collaboratively
• Strong analytical, problem-solving, and multitasking abilities
• Excellent organizational skills and attention to detail

Benefits

• Competitive Compensation;
• Paid Time Off: Vacation Time | Personal Time | Holiday Time
• 401(k) plan with dealer contribution;
• Employee Assistance Program (EAP);
• Insurance: Medical, Dental, Vision, Accident
• Disability Coverage: Short Term & Long Term
• Voluntary Life and AD&D Coverage;
• Employer Paid Life Insurance Policy.