Title Clerk | Vehicle Intake Specialist

About the role

As a Title Clerk | Vehicle Intake Specialist, you’ll be the first point of contact for customers selling vehicles at our store. You’ll assess vehicles for purchase, process titles and paperwork, and ensure all transactions meet company standards—all while providing excellent service and supporting a safe, efficient operation.

Pull-A-Part, headquartered in Atlanta, GA, is an award-winning leader in the do-it-yourself used auto parts industry. We’ve redefined the traditional junkyard by creating a sustainable, customer-first recycling business model. Founded in 1997, Pull-A-Part operates 35 stores nationwide—including 11 U-Pull-&-Pay locations—and is recognized nationally for excellence in environmental responsibility and corporate citizenship.

Responsibilities

• Foster a “Safety First” and “Environmental Stewardship” culture.
• Perform all duties with a focus on our four core values – Respect, Help, Learn & Grow.
• Deliver friendly, helpful, and professional service to customers selling vehicles.
• Evaluate vehicles for purchase to ensure they meet company standards.
• Use company systems and software to determine accurate vehicle purchase prices.
• Process car titles, ownership documents, and associated paperwork accurately.
• Maintain a clean, organized, and professional work environment.
• Communicate market trends and pricing updates to leadership.
• Meet personal and team performance goals.
• Follow all company policies, safety standards, and SOPs.
• Comply with company dress code and workplace safety requirements.
• Support other retail and operational duties as needed.
• Grow your skills, assist your team, and perform other assigned tasks.

Our Core Values

• Respect – Every team member and customer counts.
• Help – Support your team and customers to reach goals.
• Learn – Ask questions and grow your knowledge.
• Grow – Develop new skills and advance your career.

Requirements

• Strong customer service and communication skills.
• Experience in retail, customer service, or vehicle purchasing.
• Experience reviewing or managing car titles and paperwork.
• Strong administrative and organizational abilities.
• Proficiency with computers and mobile devices.
• Ability to work in a fast-paced, team-oriented environment.
• Physical ability to stand, walk, bend, and lift up to 50 lbs.
• Willingness to work retail hours, including weekends and holidays.
• Reliable transportation and ability to work indoors/outdoors.

Preferred:

• Automotive knowledge or basic understanding of auto parts.
• Experience in auto parts sales or vehicle intake.
• Bilingual in English and Spanish.

Benefits

• Medical, Dental & Vision Insurance (Low-cost or FREE).
• FREE Life & Short-Term Disability Insurance.
• Long-Term Disability Insurance (Based on age/earnings).
• 401(k) with Company Match.
• Paid Holidays & Vacation.
• On-the-Job Training & Career Growth.
• Employee Referral Bonus ($500).
• Employee Assistance Program (EAP).