Regional IT Field Technician
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Job Description
About the role
Krause Auto Group is seeking a motivated, customer-focused Regional IT Field Technician to join its Information Technology team. This position provides hands-on technical support to multiple dealership locations, primarily throughout North and South Carolina. The ideal candidate enjoys troubleshooting, working directly with users, taking ownership of problems, and working independently while still being part of a larger IT team. This is a field-based IT position with a mix of onsite and remote support responsibilities. Travel between dealership locations is an expected part of the role, with occasional travel to other Krause Auto Group locations as business needs, projects, acquisitions, or technology initiatives require. Some overnight travel may be necessary from time to time.
Responsibilities
- Provide onsite and remote technical support for dealership employees and departments.
- Troubleshoot desktops, laptops, printers, phones, mobile devices, network connectivity, Wi-Fi, and dealership technology.
- Install, configure, maintain, and replace computers and related hardware.
- Assist with Microsoft 365, Windows, user accounts, email, applications, and endpoint management.
- Support employee onboarding and offboarding, including computer setup,
Rock Hill Ford
Provides hands-on onsite and remote IT support to dealership locations, primarily throughout North and South Carolina.
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.
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