Technical Documentation Specialist (Automotive/Industrial)

About the role

Title: Technical Documentation Specialist (Automotive/Industrial)
Location: Woodridge, IL
Duration: 12 Months
Hours: Monday-Friday, 7:00 AM - 4:00 PM

This role provides critical support for field campaigns, technical communications, operational reporting, and system administration activities. The position helps ensure accurate repair information reaches the field, supports timely campaign execution, maintains data integrity, and enables engineering resources to focus on technical investigations and problem resolution. The role directly contributes to improved operational efficiency, customer satisfaction, compliance, and overall campaign effectiveness.

This version reads closer to a professional corporate requisition and provides enough depth to justify a contractor request while clearly communicating the business value of the position.

Requirements

Required Qualifications

• Bachelor's or Associate's degree or Certification in Engineering Technology, Technical Communications, Business, Automotive Technology. (or)
• 2 years related field, or equivalent work experience.

Additional Requirements

• Strong technical writing and documentation management skills.
• Advanced proficiency with Microsoft Office applications, particularly Excel, PowerPoint, and SharePoint.
• Excellent analytical and organizational skills with strong attention to detail.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong verbal and written communication skills.

Preferred Qualifications

• Experience with service methods, diagnostics, vehicle repair processes, or workshop operations.
• Understanding of vehicle systems, automotive technologies, or similar complex products.
• Experience supporting technical publications, engineering documentation, or service communications.
• Experience working within cross-functional engineering, manufacturing, or service organizations.
• Familiarity with campaign management, field actions, warranty administration, or quality improvement processes.
• Experience maintaining dashboards, reporting systems, or business intelligence tools.
• Strong problem-solving skills with the ability to identify practical and effective solutions.
• Ability to work independently while collaborating effectively across multiple business functions.