Automotive Service Manager

About the role

Bachrodt Baraboo Motors in Baraboo, WI is looking for an experienced, motivated Automotive Service Manager to lead and grow its service department. This is an opportunity to earn $120,000 to $180,000 annually while building a successful team and making an impact on dealership performance.

Bachrodt Baraboo Motors is a family-owned dealership group with a history dating back to 1953. The group values strong leadership, employee development, customer satisfaction, and results. Experienced Service Managers, as well as successful Assistant Service Managers or Senior Service Advisors ready for the next step, are welcome to apply.

At Bachrodt Baraboo Motors, you'll have the opportunity to lead a department, develop your team, contribute ideas, and directly influence the success of the business. The company believes in recognizing hard work, rewarding performance, and building long-term relationships with its employees. Its mission is: “We make the lives of our Clients and Associates better by providing a Best-in-Class experience for all.”

The opportunity is based in Baraboo and serves Baraboo, Portage, Sauk, Madison, Reedsburg, Middleton, and Sun Prarie.

Responsibilities

• Lead, coach, and develop the team of service advisors, technicians, and support staff.
• Manage daily service operations, workflow, and customer satisfaction.
• Grow service revenue, gross profit, and customer retention.
• Monitor and improve technician productivity, efficiency, effective labor rate, and departmental profitability.
• Recruit, train, and retain quality employees.
• Maintain manufacturer service and warranty standards.
• Identify opportunities to improve operations, increase sales, and control expenses.
• Build a positive, accountable, and team-oriented work environment.
• Work directly with dealership leadership to achieve department goals.

Requirements

The employer is looking for a leader who takes pride in their work, motivates their team, and knows how to get results.

Ideal qualifications:

• Experience in automotive service management, fixed operations, or a senior service advisor position.
• Strong leadership and people management skills.
• Understanding of dealership service operations, profitability, and performance metrics.
• Ability to build lasting customer relationships and resolve concerns.
• Strong communication, organization, and problem-solving skills.
• A positive attitude, strong work ethic, and commitment to success.

Additional experience that is a plus:

• Dealertrack DMS.
• Xtime service management software.
• Manufacturer warranty administration.
• Previous dealership service management experience.

Experience with every system listed above is not required. The employer is looking for the right leader with the skills and drive to succeed.

Benefits

Full-time. Base salary plus performance bonuses. Annual earning potential: $120,000 to $180,000.

• Competitive base salary plus performance-based bonuses.
• Medical, dental, and vision insurance.
• 401(k) with company match.
• Company-provided short-term disability benefits.
• Long-term disability and life insurance options.
• Paid time off and holidays.
• Additional voluntary benefits.
• Employee discounts on vehicles, parts, and service.
• Professional growth and advancement opportunities.
• Supportive, family-owned dealership environment.

Compensation details: 00 Yearly Salary

We look forward to meeting you.